Privacy Policy for FlowSeq
Last updated: April 5, 2026
FlowSeq ("Company," "we," "us," "our," or "our Company") operates the website located at yogaseq.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our Service.
Your privacy is important to us. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing and using FlowSeq, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
We collect information about you in various ways, including information you provide directly to us and information we gather automatically when you use our Service.
Information You Provide Directly
We collect information that you voluntarily provide, which may include:
- Account Registration Information: When you create an account, we collect your name, email address, password, date of birth, gender, physical address, phone number, and any other information you choose to provide in your user profile.
- Subscription and Payment Information: When you purchase a subscription or other services, we collect billing information, including credit card details, billing address, and transaction history. Payment processing is handled by third-party payment processors who may collect additional information as required by law.
- Communication Information: When you contact us through email, contact forms, customer support channels, or other communication methods, we collect the content of your communications, your contact information, and any attachments or additional information you provide.
- Fitness and Health Information: You may voluntarily provide health-related information, such as fitness goals, yoga experience level, physical limitations, injuries, medical conditions, dietary preferences, and other health data to help us personalize your experience.
- User-Generated Content: We collect any content you create, upload, post, or share on our Service, including comments, reviews, photos, videos, and other materials.
- Survey and Feedback Information: When you participate in surveys, contests, promotions, or provide feedback, we collect the information you submit.
- Social Media Information: If you link your social media accounts to your FlowSeq account or log in using social media credentials, we collect information from your social media profile in accordance with the permissions you grant.
Information Collected Automatically
We automatically collect certain information about your device and how you interact with our Service, including:
- Device Information: We collect information about the devices you use to access our Service, including device type, operating system, unique device identifiers, device settings, and mobile network information.
- Log Information: Our servers automatically record information when you use FlowSeq, including IP address, browser type and version, referring URL, pages visited, time spent on pages, click patterns, search queries, and other usage data.
- Location Information: We may collect location information based on your device settings, GPS data, IP address, and Bluetooth signals. You can control location data collection through your device settings.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities, preferences, and interactions with our Service.
- Performance Information: We collect information about the technical performance of our Service, including error reports, crash data, and system diagnostics.
- Interaction Information: We track how you interact with our content, including which yoga sequences you view, how long you practice, which features you use, and your engagement patterns.
How We Use Your Information
FlowSeq uses the information we collect for various legitimate business purposes, including:
Service Provision and Improvement
- Creating, maintaining, and managing your account and subscription.
- Delivering the content, features, and services you request through our Service.
- Personalizing your experience and tailoring content recommendations based on your preferences and fitness level.
- Improving, optimizing, and developing new features, functionality, and services on our platform.
- Conducting research, analytics, and testing to better understand user behavior and preferences.
- Troubleshooting technical issues and providing technical support.
Communication
- Sending transactional communications related to your account, subscription, and transactions.
- Responding to your inquiries, requests, and customer service communications.
- Sending newsletters, promotional materials, product updates, and other marketing communications with your consent or where permitted by law.
- Notifying you about changes to our Service, policies, or terms.
Safety and Legal Compliance
- Protecting against fraud, abuse, and unauthorized access to our Service.
- Enforcing our Terms of Service and other agreements.
- Complying with applicable laws, regulations, legal processes, and governmental requests.
- Protecting the rights, property, and safety of FlowSeq, our users, and the public.
Business Operations
- Processing payments and managing billing and subscription renewals.
- Analyzing usage trends and patterns to understand market demands.
- Administering user accounts and managing access to our Service.
- Creating aggregated and anonymized data for business intelligence and reporting purposes.
Data Sharing
FlowSeq does not sell your personal information to third parties for their independent marketing purposes. However, we may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who perform services on our behalf, including payment processors, email service providers, analytics providers, cloud hosting providers, customer support platforms, and marketing service providers. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.
Legal Requirements and Protection
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to comply with legal obligations, enforce our agreements, respond to lawful requests from authorities, or protect the rights, property, and safety of FlowSeq, our users, and the public.
Business Transfers
If FlowSeq is involved in a merger, acquisition, bankruptcy, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Aggregated and Anonymized Data
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.
User Consent
We may share your information with third parties when you explicitly consent to such sharing or when you authorize us to do so.
Social Media Integration
If you link your FlowSeq account to social media platforms or choose to share content through social networks, your information will be shared with those platforms in accordance with their terms and your privacy settings.
Cookies and Tracking Technologies
FlowSeq uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files placed on your device that help us recognize you and remember your preferences.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the basic functionality of our Service, including user authentication, session management, and security features.
- Preference Cookies: These cookies remember your choices and preferences, such as language settings, theme selections, and other customization options.
- Analytics Cookies: We use analytics cookies to understand how users interact with our Service, track usage patterns, and measure the effectiveness of marketing campaigns.
- Marketing Cookies: These cookies track your interests and activities to deliver targeted advertising and marketing messages.
Third-Party Tracking
We may allow third-party analytics providers, advertising networks, and social media platforms to place tracking technologies on our Service. These third parties may collect information about your online activities across multiple websites and services to deliver targeted advertising and measure marketing effectiveness.
Your Cookie Choices
Most web browsers allow you to control cookies through your browser settings. You can set your browser to refuse cookies or alert you when cookies are being sent. You can also delete cookies from your device. However, disabling cookies may affect the functionality and performance of our Service. Some features may not work properly if cookies are disabled.
Do Not Track Signals
Some browsers include a "Do Not Track" feature. Currently, there is no universal standard for recognizing Do Not Track signals. FlowSeq does not currently respond to Do Not Track signals, but we provide you with choices regarding the collection and use of your information as described in this Privacy Policy.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
Access and Portability
You have the right to request access to the personal information we hold about you and, in some cases, to receive a copy of your information in a portable format.
Correction and Updates
You have the right to request that we correct, update, or amend inaccurate or incomplete information in your account. You can update much of your information directly through your account settings.
Deletion
You have the right to request deletion of your personal information, subject to certain exceptions and legal limitations. We may retain information as required by law or for legitimate business purposes.
Opt-Out of Marketing Communications
You can opt out of receiving promotional emails, newsletters, and marketing communications from us by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings. Please note that even if you opt out of marketing communications, we will continue to send you transactional messages related to your account and subscription.
Limit Use of Information
Depending on your location, you may have the right to restrict how we use your information for certain purposes, such as limiting the use of sensitive health information or restricting third-party data sharing.
Withdraw Consent
If we rely on your consent to process your information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent prior to withdrawal.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law, typically within thirty (30) days. We may request verification of your identity to process your request.
Data Security
FlowSeq is committed to protecting your personal information from unauthorized access, alteration, disclosure, or destruction. We implement comprehensive security measures, including:
- Encryption: We use Secure Sockets Layer (SSL